Frequently Asked Questions

How does Pure Silver clothing differ from other clothing ?

Pure Silver clothing contains silver fiber, which consists of a solid layer of pure silver on the surface of a textile fiber. This particularity gives special properties to the clothes, such as being antimicrobial, antiodor and antistatic. Silver fiber is natural, safe, non-toxic and contains no chemicals.

What is the best way to wash my Pure Silver clothes ?

For the correct way to clean your Pure Silver clothes, please see the 'Care Instructions' page.

Do you offer free shipping?


Yes, we offer free shipping for orders over $100.

When will I receive my package ?

Order processing may take up to 3 days.
Canada Post estimates a delay of 3 to 9 business days once the package ships.

There's a mistake with my order. What can I do ?

If a problem with your order ever occurs, please contact us at info@pure-silver.ca

Can we modify an order already paid?

It is not possible to modify or add an item to your already paid order given the logistics that this would require.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@pure-silver.ca